Debit Card Alert: 3-21-08
LNB has become aware of a
security breach reported by
Hannaford Supermarkets
involving debit cards. At this
time, we are not aware of any
LNB customers that have been
affected by this breach and we
are continuing to monitor the
situation. We encourage our
customers to closely monitor
their accounts on a normal
ongoing basis, as well as
during a security breach,
and to report any unusual transaction activity posted
to your account.



As a result of recent fraudulent activity that has originated from foreign
countries, LNB has decided to block foreign country transactions and
foreign country Web site transactions to protect our customers. You can
still use your debit card in foreign countries, provided you enter your
PIN to finalize and approve the transaction.

If you have questions, please see the Frequently Asked Questions
below or call us at (315) 946-4871.  


Frequently Asked Questions

How do debit card scams occur?

Unscrupulous people obtain cards in a number of ways. Likely causes
may be Internet databases and/or company databases being stolen
or random creation of cards in order to guess valid numbers. You
should review your account frequently to determine if any fraudulent
activity has occurred. If you notice any discrepancies, contact the Bank
immediately.

What is the difference between a signature-based transaction and a
PIN transaction?

A signature-based transaction requires customers to sign a slip
authorizing the transaction and requires the merchant to verify their
identity. A PIN transaction requires customers to enter a PIN into
a point-of-sale terminal or at an ATM to authorize the transaction.

Why can’t I use my debit card for a signature-based transaction in a
foreign country or on a foreign country’s Internet site?

When card numbers are compromised, PIN values are rarely part of
the file. A perpetrator can create a card with a different name on it
and a valid card number and use it as a signature-based transaction
without much trouble – and they can complete transactions online
where no face-to-face confirmation is needed even more easily.
Therefore, as a precaution, we have placed a block on any
signature-based or online transactions from any foreign country
other than Canada.

What if I travel abroad and I know that I am at risk? Can LNB turn my
debit card back on for credit transactions?

No. We are currently exploring measures that will allow us to remove
the block, but for now, the block is on all transactions from all foreign
countries except Canada.

 

> Scams Involving ATM/Debit Cards